FAQ
Orders & Shipping
What are the shipping options and costs? We proudly ship to all 50 states in the United States. The following options are available at checkout:
- Express Shipping (3-6 business days): $20
- Free Shipping (7-14 business days): $0
- FREE SHIPPING (7-14 business days): $0
- Free Standard Shipping (7-14 business days): $0
- Free Standard (7-14 business days): $10
Most orders are processed and prepared for shipping within 1-3 business days. You will receive a tracking number by email as soon as your package is on the way.
When will my order arrive?
- Express Shipping: 3-6 business days
- Standard / Free Shipping options: 7-14 business days
These are business days (Monday–Friday) and exclude weekends and holidays. Delivery times may vary slightly during peak seasons or due to carrier delays. All wall art is carefully packaged to arrive safely.
Do you ship internationally? Currently, we ship only within the United States.
Products
What types of wall art do you offer? We specialize in high-quality wall decor including canvas prints, framed posters, unframed art prints, gallery-wrapped canvases, and various decorative wall pieces in many styles — modern, abstract, landscape, motivational, and more.
What materials are your prints made from? Our canvas prints use premium artist-grade canvas with vibrant, fade-resistant inks. Many pieces are gallery-wrapped and ready to hang. Posters are printed on thick, high-quality paper. All materials are designed for long-lasting beauty.
Are the prints ready to hang? Most canvas prints come gallery-wrapped and ready to hang right out of the box. Framed options include hanging hardware. For unframed prints, we recommend professional framing for the best look.
Do you offer custom sizes or custom designs? Some products offer size variations. For custom requests, please contact us before ordering.
Returns & Refunds
What is your return policy? We offer a 30-day return window for most items. The artwork must be in original condition, unused, and in its original packaging. Due to the nature of printed art, customized or made-to-order pieces may be non-returnable unless defective.
How do I initiate a return? Contact our customer support with your order number and reason for return. If approved, we will provide return instructions. Once we receive and inspect the item, we will process your refund to the original payment method (usually within 5-7 business days).
What if my order arrives damaged? Please contact us within 7 days of delivery with clear photos of the item and packaging. We take great care in packaging, but if damage occurs in transit, we will quickly arrange a replacement or full refund.
Payments & General
What payment methods do you accept? We accept all major credit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay, and Shop Pay.
How can I contact customer support? Reach out to us via email at [support@emerge-rdp.com] or through the live chat on our website. We strive to reply within 24 hours on business days.
Do you offer wholesale or bulk orders? Yes! If you're interested in bulk purchases for home staging, offices, events, or resale, please email us for special pricing.
Still have questions? We’re here to help you find the perfect wall art for your space!